Social Zip / CRM for e-commerce

Turn one-time buyers into repeat customers.

Orders, abandoned carts, customer messages and returns, connected to your store. Built and running for online stores in South Africa.

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See it working

Walk through the system.

Hover over the dashboard and it walks you through each part of the CRM. On a phone, it plays as you scroll. A full video walkthrough is coming soon.

● ● ●Social Zip CRMHover to walk through ↗

Dashboard

Orders today37
Carts to recover12
Open returns4
Repeat buyers58

Pipeline

Cart

Abandoned cart
New order
Paid

New order
Return request
Shipped

Return request
Reviewed

VIP customer

Contacts

Customer: S. PillayAbandoned cartNew
Customer: M. van WykOrder #1042Shipped
Customer: Z. KhumaloReturn requestFollow up
Customer: F. EbrahimVIP, 6 ordersWon
Customer: M. van WykTimeline

Enquiry received

Reply sent automatically

Call booked with your team

Automations

Cart abandoned
Reminder after 1 hour
Discount offer approved
Order paid
Review request

Calendar

Campaigns and launches

Mon
Tue
Wed
Thu
Fri

Reports

EnquiriesWon
1/6 The dashboard shows today’s numbers at a glance.

Fictional sample data for demonstration

What it does

Built around how online stores work.

01

Cart recovery

Remind shoppers who left items behind.

Show me in the demo ↗

02

Customer history

Every order and message per customer.

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03

Order pipeline

Paid, packed, shipped and delivered at a glance.

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04

Repeat sales

Spot loyal customers and invite them back.

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How we set it up

Understand. Map. Build.

01 / Discover

We learn how your enquiries, work and follow-ups run today.

02 / Map

We map the process and agree what the CRM must do first.

03 / Build and train

We set it up, train your team and review it with you.

CRM for other industries

Keep exploring.

Find your route into practical AI.

● ● ●Social Zip / learning space
$ learn –together

One-to-one AI training

Practical learning with coaching and mentoring, built around your work.

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● ● ●Social Zip / learning space
$ plan –next-session

CRM & business systems

Built and running for estate agencies, manufacturers, e-commerce stores and appointment businesses.

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● ● ●Social Zip / learning space
$ read –perspective

Ideas & insights

Explore thinking on AI, work and business systems.

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Your next chapter

What could work better?

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MEET THE TEAM

Led by Shamz, supported by AI agents. Every piece of work is checked by a person.

Meet the team ↗